Who is Depot6?
We’re a small web development and hosting company based in Manti, UT that makes web-based software primarily for the small business market. We’ve been in business since 2005.
Why are you charging us?
This is either a recurring charge for one of our services like web hosting, or a one-time charge for a service like web development or a product we sell like BF&C.
Doesn’t ring a bell?
If you don’t recall signing up for our service, you may want to ask around the office. We’ve found that 95% of the time the confusion arises from someone else at a company signing up. If you’re still not sure, please contact us with the information from your credit card statement and we’ll try to get to the bottom of it.
Can we get an invoice for the charges?
Every time we bill you we send an invoice to the email address you (or your co-worker) provided when you/they signed up. If you purchased a product your invoice was sent to the email address you provided during checkout. If you can’t find your invoice and need a copy, please contact us.
How do I cancel my account?
You can cancel your account at any time by contacting us. Once you’ve cancelled you won’t be charged again, but you are responsible for all previously incurred charges.
Can we get a refund?
Charges are non-refundable, but once you cancel you will never be charged again. We don’t have long-term contracts, lock-in, signup or termination fees. Just pay as you go and cancel when you’re done. Please see the refund policy for further details.
Any further questions?
You can send an email to billing [at] depot6 [dot] com and we’ll get back to you as quickly as we can.